Privacy and Security

We, at Bela Cruz Brazil, are committed to protecting your privacy.

The purpose of this document is to clarify what information is collected from users on our websites and how this data is stored and used.

The privacy policy is in accordance with the Brazilian Federal Constitution, the Marco Civil da Internet and consumer protection standards.

After reading this privacy policy, if you continue to browse our websites or provide registration information via forms, chats or similar, you will be accepting our terms, as well as their updates, being subject to the rules presented and updated presented in this text.

About data collection

Across our website, we collect data in the following ways:

Information provided by you – We collect some contact information about you, such as: name, telephone, email, CPF and similar information, via forms hosted on some pages on our websites. Occasionally, some of this information may also be requested by telephone or via direct email.

Website navigation information – When you visit our website, some 'cookies' are placed in your browser, with the purpose of identifying the contents of most interest, storing browsing history or chat sessions, caching files to speed up the website loading and personalizing marketing messages.

Information such as IP address, geographic location, referral source, browser type, duration of visit and pages visited are collected anonymously.

All this data may, in whole or in part, be stored in our systems or in third-party systems that are contracted by us.

All communication between these systems and our website is carried out respecting the best security practices, such as the use of encryption in information traffic, data storage, in addition to the systems being protected from unauthorized access or data leakage.

About the use of your Personal Information

This term allows Bela Cruz Brazil to use your personal information, provided freely and spontaneously, through online forms, chat conversations or by telephone, for different purposes:

We use your email to send documents or proposals requested on our website by the user.

These documents can be product information, commercial proposals, e-books and other documents or any type of digital asset.

We also use email to maintain regular contact with everyone who is interested in one of our products or services.

Every email sent has the option for the user to request cancellation of the sending and the removal of their data from our database. If the user does not find this option or has a problem, they can send an email to fernanda.belacruz@gmail.com, requesting its removal.

Eventually, company employees may contact you via email or telephone.

All your contact data is stored in a secure environment and we do not share it with third parties, with the exception of campaigns or event pages that we create in partnership with other companies.

In these cases, it will always be clear that participants in this campaign or event may have their data shared with the partner in question.

About access to your personal information Only our employees have access to your information.

And this access is limited to only what is strictly necessary for the activity that the employee carries out at Bela Cruz Brazil. Eventually, if your information is included in actions created in partnerships, the explicitly identified partners will also have access to the information.

No personal information may be publicly disclosed, except when the user authorizes it through a formal document.

Bela Cruz Brazil also undertakes not to sell, rent or pass on your information to third parties. The only exception is cases where it is required by court order.

About sharing content on social media

By clicking on the content sharing buttons on social media available on our pages, the user will be publishing the content through their profile on the selected network.

Bela Cruz Brazil does not have access to users' login and password on these networks and will not publish content on their behalf without them carrying out this action.

Changes to Privacy Policy

This Privacy Policy may undergo updates. Therefore, we recommend periodically visiting this page so that you are aware of the changes.

Before using information for purposes other than those defined in this Privacy Policy, we will ask for your authorization.

Service

To request information, make suggestions or complaints, as well as request exchanges or returns, the customer must request service via email contact@belacruzbrazil.com.

Our Customer Service operates from Monday to Friday, from 8am to 5:30pm, and on Saturdays from 8am to 1pm (Brasília time), except on national holidays. Telephone: (11) 98823 3488.

Corporate Name: Bela Cruz Brazil CNPJ: 56.952.661.0001-71 | São Paulo/SP

Contact information: contact@belacruzbrazil.com.

Have questions? We are available to help! Call (11) 98823 3488 or send an email to contact@belacruzbrazil.com.